Nilu’s Aura shop is your one-stop destination for stylish jewelry, trendy fashion accessories, and lifestyle products that bring elegance and uniqueness to your everyday look. We focus on offering affordable yet premium-quality pieces that reflect beauty, tradition, and modern style. From delicate jewelry to statement accessories, every product is carefully selected to suit both daily wear and special occasions. Our mission is simple: ✨ To provide our customers with beautiful, reliable, and budget-friendly products ✨ To deliver a seamless shopping experience through personalized service ✨ To build long-lasting relationships based on trust, style, and value Whether you’re shopping for yourself or a loved one, Nilu’s Lifestyle Store ensures that every purchase adds a sparkle to your lifestyle.
Category
Fashion jewels, gadgets,lifestyle items
Location
Mavelikara Aranootimanglam
Years
New
Privacy Policy
At Nilusaura. shop we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our store.
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1. Information We Collect
We may collect the following information when you visit or make a purchase:
Name, email address, phone number, and shipping/billing address
Payment details (processed securely through trusted payment gateways – we do not store your card details)
Order history and preferences
Basic device/browser information for analytics
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2. How We Use Your Information
We use the collected data to:
Process and deliver your orders
Communicate with you about your purchases, offers, or updates
Improve our products, services, and customer experience
Comply with legal and regulatory requirements
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3. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share limited information only with:
Courier partners for order delivery
Payment service providers to process secure transactions
Legal authorities if required by law
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4. Data Security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
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5. Your Rights
You have the right to:
Request access to the information we hold about you
Correct or update your details
Request deletion of your personal data (subject to legal requirements)
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6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.
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7. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
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8. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
???? Email: [nilusjewels@gmail.com]
???? WhatsApp: [9746038980]
???? Nilu’s Lifestyle Store
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1. Information We Collect
We may collect the following information when you visit or make a purchase:
Name, email address, phone number, and shipping/billing address
Payment details (processed securely through trusted payment gateways – we do not store your card details)
Order history and preferences
Basic device/browser information for analytics
---
2. How We Use Your Information
We use the collected data to:
Process and deliver your orders
Communicate with you about your purchases, offers, or updates
Improve our products, services, and customer experience
Comply with legal and regulatory requirements
---
3. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share limited information only with:
Courier partners for order delivery
Payment service providers to process secure transactions
Legal authorities if required by law
---
4. Data Security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
---
5. Your Rights
You have the right to:
Request access to the information we hold about you
Correct or update your details
Request deletion of your personal data (subject to legal requirements)
---
6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.
---
7. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
---
8. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
???? Email: [nilusjewels@gmail.com]
???? WhatsApp: [9746038980]
???? Nilu’s Lifestyle Store
Cancellation & Refund Policy
At NilusAura. Shop, we value customer satisfaction and strive to provide a smooth shopping experience. Please read our Cancellation & Refund Policy carefully before placing an order.
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1. Order Cancellation
Orders can be cancelled within 12 hours of placing the order by contacting us via WhatsApp or email.
Once the order has been shipped, it cannot be cancelled.
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2. Returns & Exchanges
We accept returns/exchanges only in the following cases:
You received a damaged or defective product
You received the wrong item
The product is significantly different from what was shown
To be eligible for a return/exchange:
The item must be unused, unworn, and in original packaging.
Return requests must be raised within 2 days of delivery.
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3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days through the original payment method.
Shipping charges are non-refundable.
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4. Non-Returnable/Non-Refundable Items
Jewelry, personal accessories, or customized products (for hygiene & personalization reasons) are not eligible for return/refund, unless defective or damaged.
Items bought during sale or clearance are final and cannot be returned.
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5. Contact Us
For cancellation, returns, or refund queries, please contact us:
???? Email: [nilusjewels@gmail.com]
???? WhatsApp: [+919746038980]
???? Nilu’s Lifestyle Store
---
1. Order Cancellation
Orders can be cancelled within 12 hours of placing the order by contacting us via WhatsApp or email.
Once the order has been shipped, it cannot be cancelled.
---
2. Returns & Exchanges
We accept returns/exchanges only in the following cases:
You received a damaged or defective product
You received the wrong item
The product is significantly different from what was shown
To be eligible for a return/exchange:
The item must be unused, unworn, and in original packaging.
Return requests must be raised within 2 days of delivery.
---
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days through the original payment method.
Shipping charges are non-refundable.
---
4. Non-Returnable/Non-Refundable Items
Jewelry, personal accessories, or customized products (for hygiene & personalization reasons) are not eligible for return/refund, unless defective or damaged.
Items bought during sale or clearance are final and cannot be returned.
---
5. Contact Us
For cancellation, returns, or refund queries, please contact us:
???? Email: [nilusjewels@gmail.com]
???? WhatsApp: [+919746038980]
???? Nilu’s Lifestyle Store
Shipping Policy
At Nilu’s Aura. Shop we aim to deliver your products safely and on time. Please read our shipping terms below:
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1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
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2. Delivery Time
Standard delivery time is 3–7 business days within India (may vary based on your location).
Remote areas may take a little longer.
We will provide tracking details once your order is shipped.
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3. Shipping Charges
Shipping charges will be calculated and shown at checkout.
We may offer free shipping on orders above a certain amount (if applicable).
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4. Courier Partners
We ship through trusted courier partners to ensure timely and safe delivery.
Once the package is handed over to the courier, delays caused by external factors (weather, strikes, etc.) are beyond our control.
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5. Wrong Address/Failed Delivery
Please make sure you provide the correct shipping address and contact number.
If a delivery fails due to incorrect details, reshipping charges will be borne by the customer.
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6. Damaged or Missing Items
If your package arrives damaged or items are missing, please report it to us within 24 hours of delivery with unboxing photos/videos.
---
7. Contact Us
For shipping-related queries, please contact us:
???? Email: [nilusjewels@gmail.com]
???? WhatsApp: [+919746038980]
???? Nilu’s Lifestyle Store
---
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
---
2. Delivery Time
Standard delivery time is 3–7 business days within India (may vary based on your location).
Remote areas may take a little longer.
We will provide tracking details once your order is shipped.
---
3. Shipping Charges
Shipping charges will be calculated and shown at checkout.
We may offer free shipping on orders above a certain amount (if applicable).
---
4. Courier Partners
We ship through trusted courier partners to ensure timely and safe delivery.
Once the package is handed over to the courier, delays caused by external factors (weather, strikes, etc.) are beyond our control.
---
5. Wrong Address/Failed Delivery
Please make sure you provide the correct shipping address and contact number.
If a delivery fails due to incorrect details, reshipping charges will be borne by the customer.
---
6. Damaged or Missing Items
If your package arrives damaged or items are missing, please report it to us within 24 hours of delivery with unboxing photos/videos.
---
7. Contact Us
For shipping-related queries, please contact us:
???? Email: [nilusjewels@gmail.com]
???? WhatsApp: [+919746038980]
???? Nilu’s Lifestyle Store
Business Hours
24Hours
Email
Contact Number