At Nilu’s Aura. Shop we aim to deliver your products safely and on time. Please read our shipping terms below: --- 1. Order Processing Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. --- 2. Delivery Time Standard delivery time is 3–7 business days within India (may vary based on your location). Remote areas may take a little longer. We will provide tracking details once your order is shipped. --- 3. Shipping Charges Shipping charges will be calculated and shown at checkout. We may offer free shipping on orders above a certain amount (if applicable). --- 4. Courier Partners We ship through trusted courier partners to ensure timely and safe delivery. Once the package is handed over to the courier, delays caused by external factors (weather, strikes, etc.) are beyond our control. --- 5. Wrong Address/Failed Delivery Please make sure you provide the correct shipping address and contact number. If a delivery fails due to incorrect details, reshipping charges will be borne by the customer. --- 6. Damaged or Missing Items If your package arrives damaged or items are missing, please report it to us within 24 hours of delivery with unboxing photos/videos. --- 7. Contact Us For shipping-related queries, please contact us: ???? Email: [nilusjewels@gmail.com] ???? WhatsApp: [+919746038980] ???? Nilu’s Lifestyle Store